TERMS OF SERVICE

Welcome to REV A MFG, which is owned and operated by Think3D / Prelude, Inc., (collectively referred to herein as “REV A MFG”, “we” or “us”) a California corporation with its principal place of business at 2122 Auto Park Way, Escondido, CA 92029

Customer Satisfaction is a top priority for us, and we are committed to delivering exceptional service, high-quality craftsmanship and doing everything reasonably possible to ensure a positive experience for every customer. These Terms and Conditions (“Terms”) govern your access to and use of the REV A MFG website, and the products and services we offer through the Site, including the ability to upload digital manufacturing files and purchase custom manufacturing services.

THESE TERMS CONSTITUTE A LEGALLY ENFORCEABLE AGREEMENT BY AND BETWEEN YOU AND REV A MFG. BY ACCESSING OR USING THE SITE, CLICKING ON ANY “AGREE” BUTTON, UPLOADING FILES OR OTHER INFORMATION, SIGNING A STATEMENT OF WORK OR QUOTE, OR OTHERWISE PLACING AN ORDER WITH REV A MFG, YOU REPRESENT THAT: (1) YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS; (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT; AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF YOURSELF OR THE COMPANY YOU REPRESENT. OTHERWISE, YOUR CONTINUED USE OF THE SITE OR SERVICES SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED TERMS.

1. OFFER AND ACCEPTANCE This document contains the entire terms and conditions that REV A MFG agrees upon. REV A MFG does not accept different or additional terms or conditions contained in any purchase order or other document of the Buyer. Such terms shall not be effective or binding upon REV A MFG unless agreed to in writing and signed by an officer of REV A MFG. If the Buyer issues a purchase order, that document will be considered for the Buyer's internal purposes only.

2. QUOTATIONS AND LEAD-TIMES Quotations and lead-times are based on customer-supplied final 3D CAD files and drawings. Changes to part or mold designs, tolerances, or other specifications requested after tooling begins may result in additional charges and extended lead-times. Adjustments will be provided to Buyer in writing for approval. In the case of Injection Tooling services, Lead-times are calculated from the date Buyer approves REV A MFG’s 2D tool layout drawings. Quotes are valid for 30 days.

3. PRICES AND TERMS OF PAYMENT All prices are quoted, and all payments shall be made in U.S. Dollars. Tooling projects require a non-refundable 50% deposit. The remaining 50% is due upon receipt of T1 (first) parts. Tooling balance must be paid before any Buyer-requested modifications, sample runs, or production orders. Credit terms do not apply to tooling. REV A MFG may extend net 30 terms at its discretion, contingent on credit approval.

Any deviation from the above-mentioned payment terms must be pre-approved by REV A MFG Team in writing and captured in the Quote prior to purchase. Buyer understands and expressly agrees that, absent prior express written approval from management, the above payment terms shall control all IM Tooling-related payment obligations regardless of any additional or different terms contained on any Quote, purchase order, or other document.

4. DATA ACCURACY AND MANUFACTURING SERVICES Buyer is solely responsible for providing final and accurate digital data, including 3D CAD files and 2D drawings. REV A MFG will manufacture parts according to the data submitted and assumes no responsibility for discrepancies due to file transfer issues, outdated revisions, or errors in the supplied files. Manufacturing services include CNC machining, injection tooling, injection molding, sheet metal fabrication, painting, decorative finishes, and any related services.

5. USE OF SOFTWARE TOOLS REV A MFG may provide file upload tools or other digital platforms for customer interaction. Use of these tools is subject to any posted or shared terms of use. Future digital platforms or services provided by REV A MFG may include additional interfaces, project tracking tools, or order management features. Buyer agrees to use such tools responsibly and to maintain security over any login or submission credentials.

6. SHIPPING TERMS All shipments are EXWORKS (EXW) from REV A MFG’s facility unless explicitly stated otherwise in writing. Buyer is responsible for freight, insurance, taxes, duties, and risk of loss upon departure. Alternative Incoterms may be offered if specifically negotiated and explicitly documented during the quotation process.

7. EXPORT CONTROL You are hereby on notice that the Export Administration Regulations (“EAR”) (15 C.F.R. § 730 et seq.) and the International Traffic in Arms Regulations (“ITAR”) (22 C.F.R. §§ 120–130) impose restrictions on the export, transfer, or disclosure of certain technology or technical data identified on the Commerce Control List (“CCL”) or the U.S. Munitions List (“USML”). By supplying data or uploading data to the Site (such as Requests for Quote, specifications, or technical documentation), you acknowledge if you do not notify us, that such data may be accessed by non-U.S. persons, including potential Manufacturing Partners located outside the United States.

It is the responsibility of the Buyer to clearly label any technical data with the required ITAR/EAR designation or ECCN code. Buyer shall not provide export-controlled data to REV A MFG without any prior written notice and agreement. Furthermore, Buyer agrees not to export or re-export any materials or data without full compliance with these laws and without appropriate government authorization. A copy of REV A MFG’s Export Compliance Program can be furnished upon request.

8. CONFIDENTIALITY Each party agrees to protect the confidentiality of any non-public technical, financial, or business information disclosed in connection with this transaction. Confidential information shall not be shared with third parties without prior written consent, except as required by law.

9. PRODUCTION RESTRICTIONS You agree not to engage in any activity through our Site or Services that violates applicable laws, contracts, intellectual property rights, or other third-party protections. You are solely responsible for your conduct and the content of any materials or specifications you submit to REV A MFG.

REV A MFG reserves the right, at its sole discretion, to decline the manufacture of any parts or products that are unlawful or otherwise restricted. This includes, but is not limited to: (a) Items that infringe on patents, trademarks, copyrights, or other intellectual property rights; (b) Components for weapons that are prohibited by federal or California state law (e.g., assault weapon parts, unregistered firearms); and (c) Goods that would result in a violation of U.S. regulations, including export control laws.

Furthermore, REV A MFG retains the right to refuse to manufacture any items that may be intended for harmful use or to cause damage to persons or property. This includes, without limitation: (a) Prototype or mock-up parts for firearms, bladed or impact weapons, explosives, or similar implements of harm; (b) Supporting components used in the fabrication or assembly of such items; and (c) Products that contribute to the development or production of weaponry. Enforcement of these Production Restrictions is entirely at REV A MFG’s discretion. Any decision not to enforce a restriction in one instance does not waive our right to enforce it in the future. These restrictions are internal policy measures and do not grant any rights or remedies to third parties.

10. MATERIALS Buyer is solely responsible for selecting and validating all materials, including regulatory and application-specific compliance (RoHS, REACH, FDA, UL, ISO, etc.). Any suggestions from REV A MFG regarding material choices must be independently verified by Buyer. If the Customer provides any materials for use in the manufacturing of their product(s) - including but not limited to resins, plastics, inserts, or other components (“Customer-Supplied Materials”)—the Customer assumes full responsibility for (a)Timely Delivery: Ensuring that all materials arrive on schedule and are delivered to the location designated by REV A MFG; (b) Material Condition: Supplying materials that are in good condition and suitable for manufacturing, as reasonably determined by REV A MFG; and (c) Sufficient Quantity: Providing enough material to complete the production run, including any necessary overages to account for expected losses, waste, or scrap during processing. Customer is responsible for all delivery costs, including but not limited to shipping, customs fees, taxes and insurance related to Customer-Supplied Materials. The parties agree that no cost, of any kind, related to Customer-Supplied Materials, shall be borne by REV A MFG.

11. ORDER CHANGES AND CANCELLATIONS Any changes to orders after acceptance may result in delays and additional costs. Buyer agrees to review and approve revised quotes before production resumes. Orders may be canceled only with prior written consent from REV A MFG and may be subject to cancellation fees to cover materials, labor, and scheduling costs incurred.

12. DELIVERY REV A MFG will use commercially reasonable efforts to deliver products by the delivery date agreed upon in the customer’s order. Standard delivery methods may include commercial courier, or expedited shipping options.

Unless expressly modified in writing, all shipments will be made Ex Works (EXW) from the REV A MFG facility or an approved supplier location. Customers are responsible for freight, insurance, import duties, and risk of loss once goods leave the shipping point. Requests for alternate shipping arrangements or additional insurance may incur extra fees and must be agreed upon in advance. REV A MFG is not liable for delays caused by shipping carriers, customs clearance, Force Majeure events, Acts of GOD or any circumstances beyond our reasonable control. If a delay is expected, the customer will be notified along with a revised estimated delivery date.

13. CUSTOMS DOCUMENTATION AND IMPORT RESPONSIBILITIES Customers agree to provide any required customs-related information promptly upon request. This may include Harmonized Tariff Schedule (HTS) codes, part descriptions, end-use declarations, destination data, and consignee details as necessary to facilitate crossborder shipments. If your order includes Commercial production parts (not classified as prototypes under HTS 9817.85.01), or Prototypes produced in China using aluminum or steel, you must act as the Importer of Record (IOR) and are solely responsible for the payment of any duties, fees, and providing all required documentation to U.S. Customs and Border Protection (CBP) or relevant authorities. Failure to provide sufficient customs clearance information may result in delays or additional penalties, for which REV A MFG bears no responsibility.

In certain cases, if the products qualify as prototypes and do not fall under restricted materials or countries of origin, REV A MFG may, at its discretion, act as the Importer of Record and process the shipment as Delivered Duty Paid (DDP) provided the customer supplies clear, complete descriptions of the part’s function, composition, and end-use. If such documentation is inadequate, REV A MFG will revert to Ex Works (EXW) or Delivered at Place (DAP) depending on whether prepaid shipping was selected. In EXW or DAP scenarios, the customer remains the Importer of Record and assumes full responsibility for ensuring compliance with all customs, tariff, and import documentation requirements.

14. INSPECTION AND CLAIMS Upon receiving your product, it is your responsibility to promptly and thoroughly inspect it for conformance with your submitted specifications. If you believe the product materially deviates from those specifications, you must notify us as soon as possible to request a Return Merchandise Authorization (“RMA”).

To initiate a return, the allegedly Defective product must be returned to REV A MFG within seventy-two (72) hours of the delivery date, accompanied by the approved RMA documentation. Once received, we will perform a reasonable inspection of the product. If we determine the product to be defective, we will, at our discretion, either:
(a) repair or remanufacture the product and return it to you at no additional cost, or
(b) issue a full refund for any amounts you have paid for the defective product. If we determine, after inspection, that the product meets the agreed specifications and is not defective, you will be responsible for reimbursing REV A MFG for all reasonable inspection-related costs, including labor, materials, and shipping.

15. LIFETIME TOOL WARRANTY REV A MFG molds are guaranteed for the lifetime of the project. REV A MFG will maintain, adjust, repair or replace molds for the life of the project. Lifetime mold warranty is valid only when REV A MFG or its appointed suppliers are in possession of molds. Warranty is void if molds are removed from REV A MFG facilities or its appointed suppliers facilities for any reason, unless prior agreement has been submitted to REV A MFG in writing and approved by management. Injection mold insert cavities, insert cores, slide faces, hand-load inserts and part specific elements of the ejection system are considered property of Buyer. Mold base, pocketed molding plates, support plates, guide pins, sprue, bushings, internal plumbing and injection related components are considered property of REV A MFG. Mold inserts and/or Mold components that are considered property of Buyer are available at any time to Buyer, given that financial obligations have been satisfied. These components are available for pickup or delivery at Buyer's discretion and at Buyer's expense. A request in writing is required for the release of components to either Buyer or specified Buyer agent.

16. TOOLING AND MOLD OWNERSHIP Buyer-owned molds, inserts, or components are available for pickup or shipment upon written request and if all balances are paid. Storage fees may apply for molds inactive for 12 months. Lifetime Tool Warranty applies only while molds remain at REV A MFG or approved facilities. REV A MFG will store inactive tooling at its facility or at an authorized manufacturing partner’s location for a period of up to two (2) years from the date of last use. If no reorder activity occurs during this period, REV A MFG reserves the right to either dispose of the tooling upon receiving written approval from the Customer; or continue storing the tooling beyond the initial twoyear period at the Customer’s expense, with an annual storage fee of $500.

17. WARRANTIES AND LIABILITY REV A MFG does not and will not (a) provide product design or engineering development services, nor assess the feasibility, legality, or intellectual property implications of your submitted specifications (b) accept responsibility or liability for the specifications or final products submitted or created by you or any third-party manufacturing partner, except where explicitly stated in these Terms; or (c) accept liability for any proposed modifications to your specifications, including those suggested through drawing annotations, digital collaboration tools, or design-for-manufacturing (DFM) feedback—regardless of whether such suggestions originate from REV A MFG, the customer, or any third-party service provider.

All work is performed on a best-effort basis using the Buyer’s supplied data. Accordingly, you acknowledge and agree that the use of our Site, tools, and Services is undertaken at your own risk. All decisions regarding design viability, safety, function, and legal compliance remain solely your responsibility.

This section outlines the full extent of REV A MFG’s obligations and your exclusive remedy for any claim arising from your use of the Site, our Services, or any resulting Products.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU EXPRESSLY AGREE THAT REV A MFG SHALL NOT BE LIABLE TO YOU UNDER ANY LEGAL THEORY— INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE—FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SITE, THE SERVICES, YOUR SPECIFICATIONS, ANY PRODUCTS PRODUCED, THIRD-PARTY MATERIALS, OR THESE TERMS, EVEN IF REV A MFG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FURTHERMORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT THE TOTAL LIABILITY OF REV A MFG IN CONNECTION WITH THE SITE, SERVICES, PRODUCTS, YOUR SPECIFICATIONS, OR THESE TERMS SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU TO REV A MFG FOR THE MANUFACTURE OF THE PRODUCT(S) BASED ON THE SUBMITTED SPECIFICATIONS UNDER YOUR NAME, COMPANY NAME, OR ASSOCIATED ACCOUNT.

18. INDEMNIFICATION You agree, at your sole cost and expense, to defend, indemnify, and hold harmless REV A MFG, including its officers, directors, employees, contractors, agents, affiliates, successors, assigns, and any manufacturing partners, from and against any and all claims, liabilities, losses, damages, penalties, settlements, awards, costs, and expenses (including reasonable attorneys’ fees and other legal expenses), arising out of or related to: (a) any breach by you of these Terms or any representation, warranty, or obligation set forth herein;
(b) any defect, failure, or harm caused by the Products or Specifications you provide, including claims of injury, death, or property damage, regardless of the legal theory asserted (e.g., product liability, strict liability, or negligence);
(c) any failure of the Products, as designed by you, to comply with applicable laws, regulations, or standards;
(d) any actual or alleged infringement, misappropriation, or violation of any intellectual property or proprietary rights—including patents, copyrights, trademarks, trade secrets, or rights of publicity—resulting from your Specifications, the Products, or their manufacture, use, import, sale, or distribution;
(e) your failure to comply with, or inform REV A MFG of, applicable legal or regulatory requirements, including but not limited to U.S. export control laws and regulations.

REV A MFG reserves the right, at its sole discretion and at its own expense, to engage independent legal counsel to participate in the defense of any claim covered by this section.

REGARDLESS OF ANY OTHER PROVISION IN THESE TERMS, YOU SHALL BE FULLY RESPONSIBLE FOR ANY AND ALL DAMAGES, COSTS, OR LIABILITIES INCURRED BY REV A MFG OR ANY THIRD PARTY DUE TO YOUR FAILURE TO COMPLY WITH EXPORT CONTROL LAWS OR PROVIDE ACCURATE, TIMELY EXPORT-RELATED INFORMATION WHEN REQUESTED—INCLUDING REQUESTS FROM REV A MFG OR U.S. CUSTOMS AND BORDER PROTECTION (CBP).

19. FORCE MAJEURE REV A MFG shall not be liable for delays or failures due to events beyond its control, including natural disasters, labor disputes, shortages, government restrictions or Acts of GOD.

20. GOVERNING LAW This agreement shall be governed by the laws of the State of California, including the California Uniform Commercial Code. All legal proceedings shall be brought in San Diego County, California.

21. SEVERABILITY; ENTIRE AGREEMENT If any provision herein is held invalid or unenforceable, the remainder shall remain in effect. This document constitutes the complete and exclusive agreement between the parties and supersedes all prior communications.

22. CHANGES AND UPDATES TO THE TERMS These Terms may be modified by REV A MFG at any time, with such modifications effective immediately upon posting on our website for new orders. The “Last Updated” date will be revised accordingly. Material changes may be communicated via email to registered users. YOUR CONTINUED USE OF THE SITE OR SERVICES SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED TERMS.

-Think3D / Prelude, Inc. dba REV A MFG -

LAST UPDATED JULY 5, 2025